Logo.png

FAQ'S

Do you provide food & beverage?

We do not provide any food and beverage beyond the water/sparkling water listed in the booking. However you are encouraged to bring your own and/or purchase one of our add-ons for your enjoyment. We currently partner with Sigrid's Savoury Platters to provide Charcuterie and Brunch offerings.

What is your cancellation/rescheduling policy?

We only provide 100% refunds if the booking is cancelled a week or more out from the event date. Cancellations made 6 days to 48 hours prior to the event will receive only a partial of refund of 50%. We will not honor a refund for any cancellations made within less that 48 hours.

If you'd like to reschedule, we ask for 48 hours advance notice and for the rescheduled date to be within 2 months of the original booking date.

What happens in the case of bad weather?

We know that the weather can often times be unpredictable in Florida. If the weather calls for 60% or more chance of rain, we will contact you 2 days prior to your picnic to ask about rescheduling. See above for our policy on rescheduling. 

What forms of payment do you accept?

At this time, we currently only accept Zelle, Venmo or card payment through our booking portal. At least 50% of payment is due at the time of booking to secure your date. Full payment is due 24 hours before your picnic date.

Do you serve alcohol?

No we do not. It is the responsibility of the client to check any rules & regulations pertaining to alcohol usage at the event site. Orlando Picnic Popup takes no responsibility of any alcohol consumption.

Where can I have my picnic?

We are available to set up in most public parks in the Central Florida area as well as any private spaces you have access to (like you're own home/backyard!) If you are having trouble choosing a location, we can provide you with a list of our preferred locations. At this time we do not do beach setups.